I was twice on Friday via my debit card. I do not nor have I ever had a TMOBILE account...
GetHuman-kevleigh's Dispute a Charge issue with T-Mobile from May 2019
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Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-kevleigh's own words
I was twice on Friday via my debit card. I do not nor have I ever had a TMOBILE account. I have since had to cancel my card, change all my passwords and pin *'s and filed a dispute of the charges with my bank but while they look into it I am out over $*** for something it seems maybe yall should have caught on to. I would like to get my money back asap and hope you can catch whoever did this to me before they do it to someone else. *-$***.**POS TMOBILE*PREPAID IVR ***-***-****, WA*- $***.**POS TMOBILE*PREPAID IVR ***-***-****, WA**Thank you, *Leigh Wood
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