I called t-mobile yesterday, talked to * different agents, and after * *** hours the la...

GetHuman2617260's Technical and Service Support issue with T-Mobile from March 2019

Help with my T-Mobile issue
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman2617260's own words
I called t-mobile yesterday, talked to * different agents, and after * *** hours the last transfer to another agent went wrong and the call was ended.*The problem is that Ihave not been able to get service on the road from Hollywoo Fl to Quebec Canada.*Upon arrival I was asked by Telus your service provider in Canada to enter an APN which you have not been able to give me yet. Please extend my service to the end of April in order to have time to resolve this matter, and use the services for a few weeks.*Andre Primeau Admin *** ***-****
GetHuman2617260 did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman2617260 fixed the problem
Restored T-Mobile APN
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T-Mobile

Technical and Service Support issue
Reported by GetHuman2617260
Mar 28th, 2019 - a mon ago
I have an issue with T-Mobile too
Fixed
Seen by 6 customers so far
Similar issue to 6145 others
0 customers following this
Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman2617260 started working on this issue
Mar 28th 4:11pm
GetHuman2617260 indicated the issue is not fixed yet.
Mar 29th 5:56pm
GetHuman2617260 confirmed the issue is fixed. Hooray!
Mar 30th 5:02pm
GetHuman2617260 confirmed the issue is fixed. Hooray!
Mar 31st 4:38pm