Hello, while traveling in New Zealand I noticed my phone calls were being sent to the T...

GetHuman-florabel's complaint issue with T-Mobile from March 2019

1 view
384 similar
0 following
Help with my T-Mobile issue
Next: our robot will wait on hold for GetHuman-florabel to get a T-Mobile rep on the line!
Always use the GetHuman Phone tocall T-Mobile. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-florabel's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-florabel may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman-florabel's own words
Hello, while traveling in New Zealand I noticed my phone calls were being sent to the T mobile customer service department. Hence I was charged calls to the *** *** **** number. When speaking with T mobile customer service they always had me on hold for several - many many - minutes. Now I have a charge on my bill for * calls costing a total of $*.**. I am not sure why I was being linked to T mobile. I would like this to be resolved by T mobile credited my account for $*.**. Thank you.
GetHuman-florabel did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman-florabel fixed the problem
We are waiting for GetHuman-florabel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get T-Mobile's attention and get better help faster. Tap below to get started.
Having T-Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-florabel fixes it.
This email address isn't valid


complaint issue
Reported by GetHuman-florabel
Mar 28th, 2019 - 22d ago
I have an issue with T-Mobile too
Not resolved
Seen by 1 customer so far
Similar issue to 384 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-florabel started working on this issue
Mar 28th 1:50am