To sum it all up, the hotspot will not uninstall, I tried to get it off by using T-mobile hotspot allowance (false) I'm being broadcast across the country because of this man's blatant disregard for privacy or the law.

GetHuman-luvizthe's customer service issue with T-Mobile from March 2019

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The issue in GetHuman-luvizthe's own words
My wonderful Tech Tony based in Collierville TN made an allowance on my personal hotspot for anyone and everyone to connect to my phone. Fraudulent to say the least. I am LIVID! Besides the fact that I've now lost so much money it's repugnant. I'd like to know what you plan on doing about that?
I was blatantly being stolen from on a daily basis. My pin passvode was also allowed to be changed without my permission.
I want all of the money that was stolen off of my phone replace. And it's not just nickels and dimes. I also want him fired.
I've been a customer on and off for about ** years. I believe after this incident our relationship must be dissolved.
My phone is also being remotely accessed and my emails are being stolen
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T-Mobile

Customer service issue
Reported by GetHuman-luvizthe
Mar 14th, 2019 - 11d ago
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Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman-luvizthe started working on this issue
Mar 14th 2:35pm
GetHuman-luvizthe confirmed the issue is fixed. Hooray!
Mar 14th 2:35pm