From the store managers to the **** customer service agents it’s all a mess. I’ve been...

GetHuman2177003's customer service issue with T-Mobile from February 2019

5399 similar
0 following
Help with my T-Mobile issue
Next: our robot will wait on hold for GetHuman2177003 to get a T-Mobile rep on the line!
Always use the GetHuman Phone tocall T-Mobile. We wait on hold and get a rep on the line for you faster and for free!
GetHuman2177003's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (8 days ago)
First: share to improve GetHuman2177003's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2177003 may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman2177003's own words
From the store managers to the **** customer service agents it’s all a mess. I’ve been patient with them but no one wants to help me with my problem. *I just started with you guys and when I went to the store the agent informed me that you guys had a special for the IPhone XR, Apple Watch, speaker and headphones for only $***.** a month I asked several times and the agent informed me that it was true. *I decided to take the offer and now my bill is $*** a month. *This is rediculous, I understand your agents get commission by every customer that gets the accessories but by manipulating and giving false information is really wrong. *Now no one wants to help me and I am not going to pay $*** a month. *I even told them I would return everything and they didn’t accept. *If you guys can’t help me I’ll have to speak with my lawyer about this because I’ve worked with many companies before but this company is so far the worst at customer care and service. *All you guys care about is manipulating and getting money. *What about having customers that are loyal to you guys? *I hope you guys help me because this is rediculous
GetHuman2177003 did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman2177003 fixed the problem
We are waiting for GetHuman2177003 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get T-Mobile's attention and get better help faster. Tap below to get started.
Having T-Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would T-Mobile email you?
This email address isn't valid
Follow this issue
See how GetHuman2177003 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2177003
Feb 10th, 2019 - 8d ago
I have an issue with T-Mobile too
Not resolved
Seen by 5 customers so far
Similar issue to 5399 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2177003 started working on this issue
Feb 10th 9:24pm