I need to pay a T-Mobile bill. Problem is I am paying for a foreign exchange student wh...

GetHuman2034876's customer service issue with T-Mobile from January 2019

6 views
 | 
5136 similar
 | 
0 following
Help with my T-Mobile issue
Next: our robot will wait on hold for GetHuman2034876 to get a T-Mobile rep on the line!
Always use the GetHuman Phone tocall T-Mobile. We wait on hold and get a rep on the line for you faster and for free!
GetHuman2034876's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
First: share to improve GetHuman2034876's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman2034876's own words
I need to pay a T-Mobile bill. Problem is I am paying for a foreign exchange student who doesn’t remember what email they set or who the account is under. We only have number ad address.
GetHuman2034876 did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman2034876 fixed the problem
We are waiting for GetHuman2034876 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get T-Mobile's attention and get better help faster. Tap below to get started.
Having T-Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2034876 fixes it.
This email address isn't valid

T-Mobile

Customer service issue
Reported by GetHuman2034876
Jan 25th, 2019 - 9 mons ago
I have an issue with T-Mobile too
Not resolved
Seen by 6 customers so far
Similar issue to 5136 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman2034876 started working on this issue
Jan 25th 2:21am