I need help please, my service is turned off, I cannot even call *** for assistance to...

GetHuman1969469's customer service issue with T-Mobile from January 2019

Help with my T-Mobile issue
The issue in GetHuman1969469's own words
I need help please, my service is turned off, I cannot even call *** for assistance to get it turned back on, I had a payment arrangement set up which T Mobile did not take it and I don't know why, the funds were available, also I was chatting with someone this resolving the issue, and got locked out of my T mobile account on line where I can't even log, I was locked out ** hours, it is very sad, when you cut off the service and can't even call T Mobile to resolve the problem, I am in Athens Greece and it is a very difficult situation without a phone, please assist with a link or something where I can talk and chat with someone and get this resolved thank you, Jimmy Lewis mobile * ***-***-****
GetHuman1969469 did not yet indicate what T-Mobile should do to make this right.
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How GetHuman1969469 fixed the problem
I have not received assistance all day with this matter, my phone is turned off, I cannot even call ***, T mobile has me locked out so I can't even log in through email, I need this matter resolved please, I am here in Athens Greece, I just can't drive into a T Mobile store and resolve the issue, I have sent ** messages or more and can't get no resolve, I know what I will do when I get back to the states, there are many other carriers out their please help me acct on mobile * ***-***-****
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T-Mobile

Customer service issue
Reported by GetHuman1969469
Jan 15th, 2019 - 9 mons ago
I have an issue with T-Mobile too
Fixed
GetHuman1969469 shared how to fix
Seen by 5 customers so far
Similar issue to 4939 others
0 customers following this
Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman1969469 started working on this issue
Jan 15th 3:58pm
GetHuman1969469 confirmed the issue is fixed. Hooray!
Jan 15th 4:05pm