I have been a loyal Tmobile customers for many years. I get your campaign to get rival...

GetHuman-delligat's customer service issue with T-Mobile from January 2019

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The issue in GetHuman-delligat's own words
I have been a loyal Tmobile customers for many years. I get your campaign to get rival customers to switch to Tmobile, by offering great deals. But it seems your neglecting existing Tmobile customers. The deals offered to us are terrible, especially as it applies to upgrading to newer equipment. Im starting to look at your competitors, and they do a much better job of taking care of their existing consumers. Im very dissatisfied.
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T-Mobile

Customer service issue
Reported by GetHuman-delligat
Jan 13th, 2019 - a mon ago
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Seen by 1 customer so far
Similar issue to 4893 others
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Timeline
GetHuman-delligat started working on this issue
Jan 13th 6:57pm