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Before contacting them, items GetHuman-marrrie may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman-marrrie's own words
make call. NOW I AM TRYING TO GET T MOBILE'S ATTENTION,, ... * hours have passed, nothing has happened. Your robot nor your humans understand, when my phone says, no service and or not available at this time, chances are,,,T Mobile can't call me, and it hasn't...*In all honesty, this is the first problem I have had with T Mobile, and this robot and * hour wait for a response followed by a *hour of "not resolved" is very disappointing.**Your robot doesn't understand my problem, I CANT NOT MAKE A PHONE CALL!
This system is flawed! I can't place or receive calls,, T Mobile does have my email address but hasn't used it!*AND IT IS MY RESPONSIBILITY TO GET T MOBILES ATTENTION!!!!
What? I contact the company I pay to provide phone service,because the service isn't working,,, and you want to know how I want this resolved, joke??
LOL, is the level of customer service based on how long I have been a customer?
NOT YET, CHECKING T MOBILE'S COMPETITION HAS COME TO MIND!**THIS PAGE IS A BITTER DISAPPOINTMENT, NOTHING MORE THAN BLATHER!
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