Received a promo on ******** from a rep in North Carolina by the name of Diony for the...

GetHuman-zitrobet's customer service issue with T-Mobile from December 2018

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The issue in GetHuman-zitrobet's own words
Received a promo on ******** from a rep in North Carolina by the name of Diony for the following...**. Galaxy Watch **% off**. Line usage for $* for service on the line. This is no longer available but a supervisor approved it.**. I did not sign the email...it went into spam. I then got an email stating that the order was canceled, I have been on the phone since**:** AM it is now **.** am and I have not been able to get all I was promised. Who do I turn to.
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T-Mobile

Customer service issue
Reported by GetHuman-zitrobet
Dec 1st, 2018 - 6 mons ago
I have an issue with T-Mobile too
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Seen by 3 customers so far
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GetHuman-zitrobet started working on this issue
Dec 1st, 2018 3:09pm