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Before contacting them, items GetHuman1645625 may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman1645625's own words
My number is ********** I had a business account under the name D Turner and associates LLC. you sent a letter to collection agency showing an unpaid balance on the account for equipment. over the past * weeks tmobile verified the equipment had been returner. we also verified the numbers on the equipment. My problem is getting someone in finance to pull that letter back out of collections. Every time I call and it takes hours I get a different story please review my account listen to those telephone calls your service is absolutely awful a supervisor by the name of autumn helped me once and when she came back on this week it was an entirely different story I need your help
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