My number is ********** I had a business account under the name D Turner and associates...

GetHuman1645625's customer service issue with T-Mobile from November 2018

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The issue in GetHuman1645625's own words
My number is ********** I had a business account under the name D Turner and associates LLC. you sent a letter to collection agency showing an unpaid balance on the account for equipment. over the past * weeks tmobile verified the equipment had been returner. we also verified the numbers on the equipment. My problem is getting someone in finance to pull that letter back out of collections. Every time I call and it takes hours I get a different story please review my account listen to those telephone calls your service is absolutely awful a supervisor by the name of autumn helped me once and when she came back on this week it was an entirely different story I need your help
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T-Mobile

Customer service issue
Reported by GetHuman1645625
Nov 28th, 2018 - 9 mons ago
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Seen by 4 customers so far
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Timeline
GetHuman1645625 started working on this issue
Nov 28th, 2018 3:50pm