Hello! I'm from Belarus. My Apple ID in the iPhone was hacked by russian criminal mafia...

GetHuman-bondant's customer service issue with T-Mobile from November 2018

3895 similar
0 following
Help with my T-Mobile issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get T-Mobile help.
First: share to improve GetHuman-bondant's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bondant may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman-bondant's own words
Hello! I'm from Belarus. My Apple ID in the iPhone was hacked by russian criminal mafia. I asked for help in support Apple. Why am I asking for help from you? My phone was once bought from US. It is locked and was purchased at your T-Mobile USA mobile phone store. For two years of use, I do not have a box and a purchase receipt. But I know the exact date (**.**.****)of the sale and I will say my imei*serial number. I bought it used, and the seller states that it may have been bought in New Jersey, but this is not exact information. I want to ask you for help and clarify if you can find out this information. What was the store and its address in America. Thank! Sorry to bother you, but I can't call the States from my country. My imei phone *************** and serial number FCHTC*TFHG**.Sorry, but without your help and this data will not help me in the Apple
GetHuman-bondant did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman-bondant fixed the problem
We are waiting for GetHuman-bondant to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get T-Mobile's attention and get better help faster. Tap below to get started.
Having T-Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bondant fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-bondant
Nov 25th, 2018 - 10 mons ago
I have an issue with T-Mobile too
Not resolved
Seen by 3 customers so far
Similar issue to 3895 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-bondant started working on this issue
Nov 25th, 2018 1:23pm