Dear, I bought a **USD prepaid plan while traveling * weeks in the US, with the specifi...

GetHuman-romanvgh's customer service issue with T-Mobile from November 2018

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The issue in GetHuman-romanvgh's own words
Dear, I bought a **USD prepaid plan while traveling * weeks in the US, with the specific wish to move to a "pay as you go" plan for * months when I will be outside the US* but I have never been able to activate my t-mobile online account, even after * (!) visits to your dealerships (* in Cleveland, * in Pittsburgh). Essentially, I want to keep my phone number active untill my return, therefore I need access to my T-mobile account... (***-***-****, activated in store **** Cleveland on *********
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T-Mobile

Customer service issue
Reported by GetHuman-romanvgh
Nov 2nd, 2018 - 2 mons ago
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GetHuman-romanvgh started working on this issue
Nov 2nd 8:14pm