I went with T-Mobile because they said I'll have coverage in my areas. I don't. Then th...

GetHuman1385655's customer service issue with T-Mobile from October 2018

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The issue in GetHuman1385655's own words
I went with T-Mobile because they said I'll have coverage in my areas. I don't. Then they sold me this phone they said was comparable to my Samsung * which is slower than the old flip phone. I've contacted them several times one night I was chatting over * hours with nothing done! Either they can fix this problem immediately, get me a comparable phone to my Samsung * at no extra cost or cut my bill down to practically nothing until I find a good company.
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T-Mobile

Customer service issue
Reported by GetHuman1385655
Oct 21st, 2018 - a mon ago
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Phone number on account
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Last 4 digits of SSN
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Timeline
GetHuman1385655 started working on this issue
Oct 21st 2:45pm
GetHuman1385655 shared this issue with friends on Facebook
Oct 21st 2:45pm