I'm trying to set up digits for my account. I'm doing this because I'm abroad and left...

GetHuman1366730's customer service issue with T-Mobile from October 2018

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Before contacting them, items GetHuman1366730 may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1366730's own words
I'm trying to set up digits for my account. I'm doing this because I'm abroad and left my sim card at home but to sign up for a service I need to check my text messages, so let me know if there is another way of doing that. When I try to activate digits for my phone in the digits app I get the message "Activation Failed". It fails with a similar error in the web application. Please help.*Phone *** *** *****Email *****@***.com*Even
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T-Mobile

Customer service issue
Reported by GetHuman1366730
Oct 17th, 2018 - a mon ago
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Seen by 3 customers so far
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Timeline
GetHuman1366730 started working on this issue
Oct 17th 11:02pm