I am a new customer.. I had a horrific expierece! So unprofessional and untrustworthy...

GetHuman-kalg's customer service issue with T-Mobile from October 2018

3138 similar
0 following
Help with my T-Mobile issue
First: share to improve GetHuman-kalg's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-kalg to get a T-Mobile rep on the line!
Always use the GetHuman Phone tocall T-Mobile. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-kalg may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman-kalg's own words
I am a new customer.. I had a horrific expierece! So unprofessional and untrustworthy.. I went in fir a Iphone* Plus (I dont know much about iphones), a tram member named Zalee gave me an Ipone * instead... I dont know until i git home and my sister told me... I wanted to return it because it was there fault and the manager said he would wave the fee over the phone and that I would only have to pay the diffrence of around $**... when I got to the store he said he never said any of those things.. The boss was raising his voice on me over the phone. Very very unprofessional!
GetHuman-kalg did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman-kalg fixed the problem
We are waiting for GetHuman-kalg to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get T-Mobile's attention and get better help faster. Tap below to get started.
Having T-Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would T-Mobile email you?
This email address isn't valid
Follow this issue
See how GetHuman-kalg fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kalg
Oct 17th, 2018 - 2 mons ago
I have an issue with T-Mobile too
Not resolved
Seen by 2 customers so far
Similar issue to 3138 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-kalg started working on this issue
Oct 17th 1:33am