I went to the T-Mobile store at ***** Crenshaw Bl., Ste. ***, Torrance, CA ***** and e...
GetHuman1335231's customer service issue with T-Mobile from October 2018
Help with my T-Mobile issue
First: share to improve GetHuman1335231's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1335231 to get a T-Mobile rep on the line!
Always use the GetHuman Phone tocall T-Mobile. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1335231 may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman1335231's own words
I went to the T-Mobile store at ***** Crenshaw Bl., Ste. ***, Torrance, CA ***** and explained to Cristina my ** visits to the store in the last * weeks. She accused me of "Attacking" her, banned me from the store and said she was calling the police. I was civil until she threatened me, then I cursed her out. American customer service persons are hyper-sensitive and well aware of the fact that all they have to do is lie to get away with abusive behavior. I went to the store as a last resort, because your excuse for customer service is a *-* hour wait, it is shameful.
GetHuman1335231 did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman1335231 fixed the problem
We are waiting for GetHuman1335231 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.