Hello, I bought an iPhone X in the US (Detroit) and I had to come back to my country Co...

GetHuman-soathrey's customer service issue with T-Mobile from September 2018

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If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-soathrey's own words
Hello, I bought an iPhone X in the US (Detroit) and I had to come back to my country Colombia but I kept paying it and now I payed it all and I need for T-Mobile to unblock my phone so I can use it in Colombia. When I bought it I asked that if I finish paying it I could use it in my country and they said yes. So I would very much like to have my phone unblocked so I can use it here because I already payed for it all. Thank you, I hope for a soon response.
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Customer service issue
Reported by GetHuman-soathrey
Sep 19th, 2018 - 6 mons ago
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Sep 19th, 2018 7:19pm