Back in June **** we moved into a new home our T-Mobile signal was bad we were dropping...

GetHuman1165474's customer service issue with T-Mobile from September 2018

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The issue in GetHuman1165474's own words
Back in June **** we moved into a new home our T-Mobile signal was bad we were dropping calls and were not receiving calls T-Mobile sent me boosters to put in my window to in crease the signal still bad service than T-Mobile sent me a cellspot booster that's plugged into my WiFi modem and still same issue the last draw was on September * **** my mother in law was having a hard attack and we couldn't dial *** because bad signal my wife had to run out to the driveway to get a signal sadly she didn't make it I had to switch service because I didn't want to go through this again I'm trying to return equipment even the phones that I had signed a contract with but what does a contact have to do if I get no service I talked to a manager at T-Mobile Henry F rep * ********* and he said he can't help me if I can't get a response I will be forced to seek legal advise please assist in this matter my number is ***-***-**** my name is Carlos Bonilla
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T-Mobile

Customer service issue
Reported by GetHuman1165474
Sep 19th, 2018 - 6 mons ago
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Seen by 3 customers so far
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Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman1165474 started working on this issue
Sep 19th, 2018 2:08pm
GetHuman1165474 shared this issue with your circles on Google+
Sep 19th, 2018 2:10pm