I need some expert advice. Just to be up front, T-mobile doesn't cover my area well an...

GetHuman-tonyinri's customer service issue with T-Mobile from September 2018

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The issue in GetHuman-tonyinri's own words
I need some expert advice. Just to be up front, T-mobile doesn't cover my area well and so I have another carrier (US Cellular does cover it). But, in * days I'm going for a visit to Italy with my wife, and to get phone service have bought * older T-Mobile phones (Samsung Blaze SGH-T***) for not much money. They have the proper bands and use GSM architecture. But before I go I'd like to know they ARE unlocked so I don't find myself in a strange (to me) land without phone communication. If they're unlocked I can buy a TIM SIM card for each. TIM is the largest cellular provider in Italy and offers a very good SIM card for visiting tourists. You can buy their SIM cards everywhere.**So: *) How do I confirm they are unlocked. And *) If it turns out they are NOT unlocked, how do I solve that?**Thanks in advance for any direction you can provide.**Tony**Tony D'Ambrosio

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T-Mobile

Customer service issue
Reported by GetHuman-tonyinri
Sep 17th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 2456 others
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Timeline

GetHuman-tonyinri started working on this issue
Sep 17th, 2018 7:59pm