GetHuman1040915's customer service issue with T-Mobile from August 2018
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The issue in GetHuman1040915's own words
Want to add my wife to my line* get her a Samsung Galaxy S*, and additionally get myself a Samsung Galaxy S* Plus. We were in the T-Mobile store yesterday and told to call for the 'buy one get one free* S*s," by the manager. I've called * times - each time your 'system is down,' I'm genuinely hoping you can help get our phones out right away. Thank you in advance for your support. Mike Holmes ***-***-****
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