I have been without phone service since last Saturday. I can't make or receive phone ca...

GetHuman1032633's customer service issue with T-Mobile from August 2018

Help with my T-Mobile issue
The issue in GetHuman1032633's own words
I have been without phone service since last Saturday. I can't make or receive phone calls. I can't even call ***!! I had to call *** last Tuesday because my kids was choking! I had to RUN * doors down to find someone home to call the fire department!!! I cannot believe that this issue is not important too you guys. I've been with T- mobile for ** years. But because of this resolved issue... I will be finding other service.
GetHuman1032633 did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman1032633 fixed the problem
It was an account issue.. The original customer service agent put my account as the data and text only and not phone.
Please help with my T-Mobile issue
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Customer service issue
Reported by GetHuman1032633
Aug 24th, 2018 - 4 mons ago
I have an issue with T-Mobile too
GetHuman1032633 shared how to fix
Seen by 5 customers so far
Similar issue to 1913 others
0 customers following this
Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
GetHuman1032633 started working on this issue
Aug 24th 6:58pm
GetHuman1032633 confirmed the issue is fixed. Hooray!
Aug 25th 8:04pm