My name is mi kim.* I m with T mobile for more then a *years now ( *** *** ****) *the p...

GetHuman979190's customer service issue with T-Mobile from August 2018

Help with my T-Mobile issue
The issue in GetHuman979190's own words
My name is mi kim.* I m with T mobile for more then a *years now ( *** *** ****) *the problem that I have now my phone divice got frezee comptly..*My phone is samsung galaxys*,*l need help!! *this is secon time happening to me.*The first time was I was in dallas Tx so it was easy for me to go near t mobile store to fix it but now the situation that I have here theres no stores near me.*it so hard for me to live without phone .*I really need help please.
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T-Mobile

Customer service issue
Reported by GetHuman979190
Aug 11th, 2018 - 7 mons ago
I have an issue with T-Mobile too
Fixed
Seen by 9 customers so far
Similar issue to 1633 others
0 customers following this
Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman979190 started working on this issue
Aug 11th, 2018 2:48pm
GetHuman979190 indicated the issue is not fixed yet.
Aug 11th, 2018 11:35pm
GetHuman979190 indicated the issue is not fixed yet.
Aug 11th, 2018 11:37pm
GetHuman979190 indicated the issue is not fixed yet.
Aug 11th, 2018 11:40pm
GetHuman979190 indicated the issue is not fixed yet.
Aug 11th, 2018 11:42pm
GetHuman979190 indicated the issue is not fixed yet.
Aug 11th, 2018 11:45pm
GetHuman979190 indicated the issue is not fixed yet.
Aug 12th, 2018 10:31pm