They broke my phone the lady picked my phone up walk to the back when I went up to see...

GetHuman977307's customer service issue with T-Mobile from August 2018

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The issue in GetHuman977307's own words
They broke my phone the lady picked my phone up walk to the back when I went up to see my mother the phone work when I went in the store now they're all denying it and she kept my phone in the back for over ** or ** minutes it was an iPhone now it won't power on and there's a ship missing out of the bottom of it they broke it there been playing me for over a week then they're going to pull footage this is been going on for * weeks I haven't had a phone for a week and a half I'm done ***-***-****
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T-Mobile

Customer service issue
Reported by GetHuman977307
Aug 10th, 2018 - a yr ago
I have an issue with T-Mobile too
Not resolved
Seen by 4 customers so far
Similar issue to 1626 others
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Timeline
GetHuman977307 started working on this issue
Aug 10th, 2018 9:59pm