DEAR TMOBILE I HAVE BEEN A LOYAL CUSTOMER FOR OVER **YRS AND I AM LOOKING FOR A BILL CR...
GetHuman-donprind's customer service issue with T-Mobile from August 2018
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The issue in GetHuman-donprind's own words
DEAR TMOBILE I HAVE BEEN A LOYAL CUSTOMER FOR OVER **YRS AND I AM LOOKING FOR A BILL CREDIT FOR PURCHASING A NEW LG STYLO * , THE PHONE IS $***.....YOU ARE OFFERING NEW CUSTOMERS HUGE AMOUNTS OF CREDITS BUT A REGULAR CUSTOMER GETS NEXT TO NOTHING...WOULD LIKE A CREDIT TO COVER THE COST OF THE PHONE...NOT I PAYT FOR IT THEN I WAIT FOR A CREDIT ....AN INSTANT CREDIT...I HAVE TALKED WITH CUSTOMER SERVICE ROUND AND ROUND....I WANT A SUPERVISOR OR SOMEONE WITH AUTHRITY TO MAKE THIS HAPPEN....YOU DISVOLVED YOUR LOYALTY DEPARTMENT , WHY SHOULD I STICK AROUND ANYMORE THEN....OTHER CARRIERS ARE OFFERING BETTER DEVICES FOR FREE WITH THE SAME SERVICE..
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