I began switching from I-Wireless to T-Mobile on July **th and today I have spent over...

GetHuman-jlyman's customer service issue with T-Mobile from August 2018

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I began switching from I-Wireless to T-Mobile on July **th and today I have spent over * hours on the phone, mostly on hold plus time wasted waiting for a call back. **I have gotten the run around until I blew my lid. **I have cancelled my request to switch to T-Mobile.**How do you expect people to use your services with such poor customer service from the onset?**Money charged on Aug * better be refunded as quickly as it was taken ie...(overnight).
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T-Mobile

Customer service issue
Reported by GetHuman-jlyman
Aug 9th, 2018 - 7 mons ago
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Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman-jlyman started working on this issue
Aug 9th, 2018 7:22pm
GetHuman-jlyman confirmed the issue is fixed. Hooray!
Aug 9th, 2018 7:23pm