I recently left T Mobile for Verizion, but my phone number did not get ported correctly...

GetHuman-tygartle's customer service issue with T-Mobile from August 2018

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The issue in GetHuman-tygartle's own words
I recently left T Mobile for Verizion, but my phone number did not get ported correctly to them. my number is * *** *** ****. I spent many hours on the phone this weekend with serveral different T Mobile reps being transfered from several department and being on hold most of the time.*This is a prepaid account that was prepaid until August *. I hope we can have a resolution on this issue.*I would very much appreciate the IT department (or a manager) to research and resolve this issue for me. My name is Leonard Tygart.
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Customer service issue
Reported by GetHuman-tygartle
Aug 1st, 2018 - 9 mons ago
I have an issue with T-Mobile too
Not resolved
Seen by 6 customers so far
Similar issue to 1381 others
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Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
GetHuman-tygartle started working on this issue
Aug 1st, 2018 1:58am