What a disaster. I'm going to port my number to a provider that is easier to deal with.

GetHuman924734's customer service issue with T-Mobile from July 2018

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The issue in GetHuman924734's own words
Pay my bill by check. ... I can't get a human to answer that phone at T-Mobile. I'm trying to determine how to mail (USPS) a check to T-Mobile to pay my bill.
Much of their phone staff is not English proficient.
By addressing my fear that this problem of not being able to reach an English-speaking human who understands and can address the issue is going to happen again.
** years.
I have an issue with T-Mobile too
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T-Mobile

Cell service
Customer service issue
Reported by GetHuman924734
Jul 28th, 2018 - 10 mons ago
I have an issue with T-Mobile too
Fixed
Seen by 4 customers so far
Similar issue to 1329 others
0 customers following this
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Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman924734 started working on this issue
Jul 28th, 2018 3:40am
GetHuman924734 indicated the issue is not fixed yet.
Jul 28th, 2018 7:07am
GetHuman924734 indicated the issue is not fixed yet.
Jul 28th, 2018 7:13am
GetHuman924734 indicated the issue is not fixed yet.
Jul 29th, 2018 3:38pm