The screen on my Galaxy went blank. It's the third phone same issues and the customer h...

GetHuman917216's customer service issue with T-Mobile from July 2018

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The issue in GetHuman917216's own words
The screen on my Galaxy went blank. It's the third phone same issues and the customer have to pay for the malfunctions that the phone having cause they were not built to last. However my phone is my job and when you have a phone company that selling disfuntional phones that you cannot use for weeks at a time and still be charged the full amount of your bill. Right now same phone same problem and no resolving the problem with T-Mobile. What needs to be done is T-Mobile need to let customers know that when buying their products they are only built to last for a year. So customers when spending hundreds and thousands of dollars on them phone just know that they only going to last for a year and you will be responsible for fixing or replacing them. My phone haven't been working for a week because they so called towers have been upgraded and now you have to upgrade at full price .... Wow what a nice phone company.
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T-Mobile

Customer service issue
Reported by GetHuman917216
Jul 25th, 2018 - 10 mons ago
I have an issue with T-Mobile too
Fixed
Seen by 5 customers so far
Similar issue to 1298 others
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Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman917216 started working on this issue
Jul 25th, 2018 10:07pm
GetHuman917216 shared this issue with friends on Facebook
Jul 25th, 2018 10:08pm
GetHuman917216 indicated the issue is not fixed yet.
Jul 26th, 2018 1:58pm
GetHuman917216 indicated the issue is not fixed yet.
Aug 6th, 2018 9:05pm