in January my husband and I went to T-mobile to inquire about the military plan. We we...

GetHuman-orp's customer service issue with T-Mobile from June 2018

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The issue in GetHuman-orp's own words
in January my husband and I went to T-mobile to inquire about the military plan. We were in the process of going to sign up and during that week he had a heart attack and died on his birthday, January **th. I currently have a military ID and have military discounts.*I visited T-mobile today and inquired about signing up for T-mobile military plan as that was my husbands and my intent at the start of the year. I finally have my life starting to get back into order and really would like to have t-mobile as my phone carrier as my husband and I had planned for our family to be on one military plan.*Please advise.*I do have his DD*** form and his death certificate if needed.*Please advise---*Eloise Pung
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T-Mobile

Customer service issue
Reported by GetHuman-orp
Jun 29th, 2018 - a yr ago
I have an issue with T-Mobile too
Fixed
Seen by 16 customers so far
Similar issue to 913 others
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Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman-orp started working on this issue
Jun 29th, 2018 4:51am
GetHuman-orp indicated the issue is not fixed yet.
Jun 30th, 2018 12:22pm