I bought a phone and it says to log in with previous google acct. So i cannot get throu...

GetHuman-osogirly's customer service issue with T-Mobile from June 2018

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The issue in GetHuman-osogirly's own words
The problem: I bought a phone and it says to log in with previous google acct. So i cannot get through set-up
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T-Mobile

Customer service issue
Reported by GetHuman-osogirly
Jun 25th, 2018 - 6 mons ago
I have an issue with T-Mobile too
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Seen by 3 customers so far
Similar issue to 857 others
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Timeline
GetHuman-osogirly started working on this issue
Jun 25th 9:58pm