I was promised by a tmobile customer service rep last month that I would receive two ex...

GetHuman818351's customer service issue with T-Mobile from June 2018

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The issue in GetHuman818351's own words
I was promised by a tmobile customer service rep last month that I would receive two extra days on my billing cycle since tmobile was having issues with their system in which i was unable to make a payment via their website, app or over the phone because their system was supposedly having an update. The supervisor assured me that I would be compensate by having an additional two days on my billing cycle and now my service has been cut.
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T-Mobile

Customer service issue
Reported by GetHuman818351
Jun 25th, 2018 - 4 mons ago
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GetHuman818351 started working on this issue
Jun 25th 3:19pm