T-Mobile Customer Service

Answers to Common Problems

Use T-Mobile's Phone Number

T-Mobile's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about T-Mobile.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for T-Mobile.
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Click below to show 42 more questions, answers, and complete guides to common T-Mobile customer support problems.

Recent reasons customers contacted T-Mobile:

My online account and my order I can't get into my account that was set up the day I or...
Need to give new credit card number and verify with a person.
I DELETED MY CONTACT BY MISTAKE. HOW CAN I GET IT BACK.
Good afternoon, block my SIM card number *************, I can’t use it in Russia and do...
i want to know my balance
I need to update my billing credit card
Wrong name coming up on phone number. Please call ASAP
Hello, I am Abboud, I live in Yemen. I got this iPhone XR as a gift from my friend who...
I need to no how to get my *** dollar gift card
I got a bill for $*** and I want to know where the **** it came from.
My iMessage cannot be activated. I contacted Apple customer service and they said they...
I have this iphone that has been connected with you guys and I want to sim unlock it so...

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Does GetHuman work with T-Mobile?

GetHuman does not work with T-Mobile's customer support operations, directly or in any other way. GetHuman has no partnership or relation to T-Mobile at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check T-Mobile's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting T-Mobile at a Glance

T-Mobile has 1 chat option
T-Mobile has no customer email
T-Mobile has 3 help forums
T-Mobile has 1 twitter handle
T-Mobile has 1 facebook page
T-Mobile Phone Number and Contact Information

Answered on this page:

How Do I Downgrade My T-Mobile Package?
How Do I Check If There's a T-Mobile Internet or Cell Service Outage?
How Do I Get a Copy of My Text Messages and History from T-Mobile?
How Do I Report a Problem with My T-Mobile Internet Service?
How Do I Add Other People to My T-Mobile Account?
How Can I Track a Lost or Stolen T-Mobile Phone?
How Do I Switch My T-Mobile Account to Be Paperless?
Solutions to common issues

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