I went to the mobile in Paducah KY. The out by the mall. It was the worst customer serv...

GetHuman-mandylha's customer service issue with T-Mobile from June 2018

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The issue and preferred resolution, in GetHuman-mandylha's own words:
I went to the mobile in Paducah KY. The out by the mall. It was the worst customer service I have ever seen. I wanted to buy a new phone. When I went in the store was empty. Nobody was in there anyone could have stolen something or anything. Finally after * min. Of waiting for someone. A man comes from the back door he said his name was Chris he looked very dirty T-Mobile ****rt was dirty.. and he had a strong smell of cigarettes. So when I was trying to find a phone I wanted he was very short with me like he was ru****ng me. There was nobody else in the store. He was very rude .. so I just left and went to Verizon. He said he was the GM of the store. But if ya want to make sales and get customers u will have to do something about him .. he's very unprofessional looks like he hasn't bathed in awhile and it's a bad look on ur company .. I will never go back and I have already had my family switch to Verizon because of this incident. I hope you can take care of this problem if you want to stay in business because that store isn't getting any business because of him. Chris is his name. Thank u
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T-Mobile

Customer service issue
Reported by GetHuman-mandylha
Jun 24th, 2018 - 2 mons ago
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GetHuman-mandylha started working on this issue
Jun 24th 7:39pm
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Jun 24th 7:40pm