I know you claim coverage here, *** water springs hollow, burnsville, nc *****, but her...

GetHuman778907's customer service issue with T-Mobile from June 2018

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The issue in GetHuman778907's own words
I know you claim coverage here, *** water springs hollow, burnsville, nc *****, but here in the mountains we seem to be in a shadow of your coverage.**I happen to have a multiband *G LTE repeater here, but I need the co*rdinates of your tower to place it.*better yet, give me the address of this tower so I can locate it on a sattelite map to determine where to place the repeater.**lastly, I would like to review my data plan with you. Do I really need unlimited data?*I want to review my data options and cost of service.
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T-Mobile

Customer service issue
Reported by GetHuman778907
Jun 13th, 2018 - 9 mons ago
I have an issue with T-Mobile too
Fixed
Seen by 4 customers so far
Similar issue to 678 others
0 customers following this
Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman778907 started working on this issue
Jun 13th, 2018 12:49am
GetHuman778907 indicated the issue is not fixed yet.
Jun 16th, 2018 2:50am