Need *** *** **** unblocked. Third Fifth Bank. Unable to receive txts from them.

GetHuman384249's customer service issue with T-Mobile from June 2018

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The issue and preferred resolution, in GetHuman384249's own words:
The problem I ran into: Need *** *** **** unblocked. Third Fifth Bank. Unable to receive txts from them.
I trust that T-Mobile will make this right and come up with a resolution that is fair.
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T-Mobile

Customer service issue
Reported by GetHuman384249
Jun 8th, 2018 - 9d ago
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Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman384249 started working on this issue
Jun 8th 3:57pm