My phone number ***-**** area code *** is somehow not working in San Francisco and I’m...

GetHuman761963's customer service issue with T-Mobile from June 2018

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Help with my T-Mobile issue
Before contacting them, items GetHuman761963 may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
GetHuman761963's next move: have a T-Mobile rep call.
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The issue and preferred resolution, in GetHuman761963's own words:
My phone number ***-**** area code *** is somehow not working in San Francisco and I’m wondering why that is true my name is Cynthia Neal and EIL and I can’t get in or out on my nobody can get in and I can’t get out on my phone and I don’t understand why that is true
I trust that T-Mobile will make this right and come up with a resolution that is fair.
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T-Mobile

Customer service issue
Reported by GetHuman761963
Jun 8th, 2018 - 17d ago
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Seen by 4 customers so far
Similar issue to 166 others
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Timeline
GetHuman761963 started working on this issue
Jun 8th 1:38am