GetHuman-ynhi's customer service issue with T-Mobile from June 2018
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Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-ynhi's own words
The problem: I want to change the plan to chipper
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