T-Mobil Financial*Regarding ref *: ***************Opened a business account in late Apr...

GetHuman-jimdavis's customer service issue with T-Mobile from May 2018

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The issue in GetHuman-jimdavis's own words
T-Mobil Financial*Regarding ref *: ***************Opened a business account in late April ****, received mail today from T-mobile financial that says I may need to put down a deposit on my acct because of a *** credit score according to Lexis Nexis. My credit score has been over *** for the last ** years on from all reporting agencies. Contacted Lexis Nexis and was told it was not about my credit score but because of miscellaneous reasons. Too many addresses on file ( Retired military, and moved every three to four years.) Too many identity variations, ( I am male, no maiden name, my name is Jimmy, I go by Jim.) Investigate this, find a better application evaluator, and get the fact correct.

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T-Mobile

Customer service issue
Reported by GetHuman-jimdavis
May 16th, 2018 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 688 others
0 customers following this
Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account

Timeline

GetHuman-jimdavis started working on this issue
May 16th, 2018 8:43pm
GetHuman-jimdavis indicated the issue is not fixed yet.
May 17th, 2018 10:19pm
GetHuman-jimdavis indicated the issue is not fixed yet.
May 17th, 2018 10:34pm