I among others receive too many calls from all kinds of sales and scammers. As to a fix...
GetHuman-raytrs's Technical and Service Support issue with T-Mobile from April 2018
Help with my T-Mobile issue
Next: our robot will wait on hold for GetHuman-raytrs to get a T-Mobile rep on the line!
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Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-raytrs's own words
I among others receive too many calls from all kinds of sales and scammers. As to a fix, a friend of mine in Cincinnati has a land line and before your call can go through they ask you to "Hit *" and then the call will be put through. It appears this would eliminate the robot*computer calls if T-mobile could add this type of system to the cell's. One would think that with today's technology this would be easy.
GetHuman-raytrs did not yet indicate what T-Mobile should do to make this right.
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