have a pay as you go sim, have about £** on it in credit, suddenly has stopped working...

GetHuman763786's customer service issue with T-Mobile (UK) from June 2018

Help with my T-Mobile (UK) issue
have a pay as you go sim, have about £** on it in credit, suddenly has stopped working, says no network..was fine yesterday..have checked sim is seated well in slot, and it is..sim is about *-* years old..many thanks*Pete
I trust that T-Mobile (UK) will make this right and come up with a resolution that is fair.
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T-Mobile (UK)

Customer service issue
Reported by GetHuman763786
Jun 8th, 2018 - 2 mons ago
I have an issue with T-Mobile (UK) too
Fixed
Seen by 9 customers so far
Similar issue to 306 others
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Timeline
GetHuman763786 started working on this issue
Jun 8th 5:25pm
GetHuman763786 indicated the issue is not fixed yet.
Jun 11th 8:17pm