I was having issues with my bank so i wasn't able to make the payment on time. I was ab...

GetHuman-txoa's customer service issue with Synchrony Bank from June 2021

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The issue in GetHuman-txoa's own words
I was having issues with my bank so i wasn't able to make the payment on time. I was able to add additional payment information and make the payment the same day but unfortunately it was too late and i recieved a late fee. I'm hoping the late fee can waived since it was a technical issue on my end. My previous checking account information was stolen from me and i had to wait for new information

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Synchrony Bank

Customer service issue
Reported by GetHuman-txoa
Jun 14th, 2021 - 6 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 1084 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN

Timeline

GetHuman-txoa started working on this issue
Jun 14th 12:22pm
GetHuman-txoa indicated the issue is not fixed yet.
Jun 14th 4:37pm
GetHuman-txoa indicated the issue is not fixed yet.
Jun 15th 4:56am
GetHuman-txoa indicated the issue is not fixed yet.
Jun 18th 12:00am

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