My daughter Christie Prather had a Lowe’s charge card. From my understanding Schrony h...

GetHuman4090947's Dispute charges issue with Synchrony Bank from December 2019

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Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman4090947's own words
My daughter Christie Prather had a Lowe’s charge card. From my understanding Schrony handles these cards. Her husband lost his job and the payments were going to be a hardship. She gave a representative permission to talk to me about her account and they told me the balance was $***.**. I paid the $***.** on that phone call and was told the debt was zero balance. Today ********** I get a call stating that $**.** is owed on the account. I paid the account off! Why is some jerk calling trying to milk an extra $**.**? I think this was a scammer. First when you look at recent calls there is no number. Second I already paid the account off. Third this now is harassment. Fourth it was a foreigner that called. I want this stopped . You have been paid in full. Finally I hung up on the jerk. He just said that the account was paid off but that she still owes $**.**. If the account is paid off why would they be trying to collect more money? I will give you her name and address and I want these calls stopped.*Christie Prather**** Mailer Road Apt A*Hampton Georgia

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Synchrony Bank

Dispute charges issue
Reported by GetHuman4090947
Dec 13th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1776 others
0 customers following this

Timeline

GetHuman4090947 started working on this issue
Dec 13th, 2019 6:30pm

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