I purchased a item from Bluebiology on March ** ****. The item I ordered was ** days gu...

I purchased a item from Bluebiology on March ** ****. The item I ordered was ** days guarantee money if you didn't like the product. In May I sent an email to them requesting a refund. I didn't get a response. I emailed them again in July and they told me how to return the product and they would refund my money. I sent the item back in August. Then they asked me for a tracking number for the item I ordered. I told them I didn't have a tracking number for the item because I sent it back First Class Mail. On October *th I sent a email to them explaining how I sent it back to them. On October **th they sent me a email telling me that they processed my refund and it might take up to ** hours to see it in my account. About a hour later they sent me an email saying saying that they were sorry but they can't send me a refund because it had been *** days and their computer wouldn't let them send me a refund that was *** days old. I emailed them explaining that I was trying to get my refund back since May and I didn't think it was my fault because they didn't answer my emails. I got no response from them and I emailed them the next day telling them that it was not rite to have my money and the item back. Now they will not respond to me at all.