I paid $**.** on my account (account number **** **** **** ****) Elner Vess.*This was...

GetHuman-ellieve's customer service issue with Synchrony Bank from July 2019

Help with my Synchrony Bank issue
The issue in GetHuman-ellieve's own words
I paid $**.** on my account (account number **** **** **** ****) Elner Vess.*This was paid on June ** and processed by my bank. I had called many times explaining that I had not gotten any information in the mail from you about my account number. I told you I needed to make a payment and you suggested I wait to see if I got my billing information. When I made my $**.** payment on June ** I still had not received the info and had to call once again and talk to your rude employes whom you can't understand. Since I did not have your account number I used the customer No for my Mattress Warehouse purchase *********. As I told you at least three times I did not activate the credit card and destroyed it. I am very unhappy with your customer service. I called trying to get my account paid and everyone I talked to could frankly care less. I want to know where my $**.** is that the bank mailed to you. I just recently got a copy of the billing information and I had already sent you $**.**. I always pay my bills on time and this incident has caused me more problems than you will know. I will not longer use any of my cards that are through Synchrony Bank. I request you find out where my $**.** payment is and let me know immediately. Please email me at *****@***.com. My iphone is currently not working.

GetHuman-ellieve did not yet indicate what Synchrony Bank should do to make this right.

How GetHuman-ellieve fixed the problem

We are waiting for GetHuman-ellieve to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Synchrony Bank customer problems.
How Do I Register Synchrony Bank Card?What do I do if there's a problem on my Synchrony Bank account?
Do you have a customer issue as well?
We can help you get Synchrony Bank's attention and get better help faster. Tap below to get started.
Having Synchrony Bank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Synchrony Bank

Customer service issue
Reported by GetHuman-ellieve
Jul 1st, 2019 - 3 years ago
Seen by 14 customers so far
Similar issue to 1569 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN


GetHuman-ellieve started working on this issue
Jul 1st, 2019 1:14pm
GetHuman-ellieve confirmed the issue is fixed. Hooray!
Jul 2nd, 2019 1:27pm
GetHuman-ellieve confirmed the issue is fixed. Hooray!
Jul 2nd, 2019 2:52pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers