Near the end of Oct **** I started on the autopay program to pay **.** per month on my...

GetHuman1663924's customer service issue with Synchrony Bank from November 2018

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The issue in GetHuman1663924's own words
Near the end of Oct **** I started on the autopay program to pay **.** per month on my mattress firm order. My first payment of **.** was for **********. On that date they took out ***.** instead of the **.** due. When I contacted the bank I was promised that the **.** would be mailed to me. Becajuse I haven't received the check yet I contacted a rep on the chat line today ( *****) and Dom Vincent told me it was mailed on the **th but was not delivered. He said it was mailed again on *****. I have yet to receive the check. I've done business with this bank for a long time and have never missed a payment, so I don't no why I'm having such a hard time receiving money I believe is owed to me. Dom confirmed my mailing address and there should be no reason for me not to receive the check.
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Synchrony Bank

Customer service issue
Reported by GetHuman1663924
Nov 30th, 2018 - 6 mons ago
I have an issue with Synchrony Bank too
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Seen by 4 customers so far
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
GetHuman1663924 started working on this issue
Nov 30th, 2018 9:58pm