Near the end of Oct **** I started on the autopay program to pay **.** per month on my...

GetHuman1663924's customer service issue with Synchrony Bank from November 2018

4 views
 | 
675 similar
 | 
0 following
Help with my Synchrony Bank issue
First: share to improve GetHuman1663924's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1663924's next move: talk to Synchrony Bank again when they open.
Synchrony Bank's call center is closed now. We will send GetHuman1663924 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman1663924's own words
Near the end of Oct **** I started on the autopay program to pay **.** per month on my mattress firm order. My first payment of **.** was for **********. On that date they took out ***.** instead of the **.** due. When I contacted the bank I was promised that the **.** would be mailed to me. Becajuse I haven't received the check yet I contacted a rep on the chat line today ( *****) and Dom Vincent told me it was mailed on the **th but was not delivered. He said it was mailed again on *****. I have yet to receive the check. I've done business with this bank for a long time and have never missed a payment, so I don't no why I'm having such a hard time receiving money I believe is owed to me. Dom confirmed my mailing address and there should be no reason for me not to receive the check.
GetHuman1663924 did not yet indicate what Synchrony Bank should do to make this right.
I have an issue with Synchrony Bank too
How GetHuman1663924 fixed the problem
We are waiting for GetHuman1663924 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Synchrony Bank's attention and get better help faster. Tap below to get started.
Having Synchrony Bank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1663924 fixes it.
This email address isn't valid

Synchrony Bank

Customer service issue
Reported by GetHuman1663924
Nov 30th, 2018 - 6 mons ago
I have an issue with Synchrony Bank too
Not resolved
Seen by 4 customers so far
Similar issue to 675 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Timeline
GetHuman1663924 started working on this issue
Nov 30th, 2018 9:58pm