I am reaching out to Synchrony regarding my Amazon credit card.*I noticed my balance di...

GetHuman1614816's customer service issue with Synchrony Bank from November 2018

636 similar
0 following
Help with my Synchrony Bank issue
First: share to improve GetHuman1614816's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1614816's next move: call Synchrony Bank.
The best way to get your problem resolved is to tap the button below to start calling Synchrony Bank. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1614816 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of SSN
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman1614816's own words
I am reaching out to Synchrony regarding my Amazon credit card.*I noticed my balance did not seem to be getting any lower, although I paid more than the minimum most months.*I looked at the history of my account and Amazon applied unauthorized charges to my Prime membership.*I only wanted the Prime and the free benefits. I was charged since May **** for Amazon Digital $*.** each month.*I do not know what the service is, also for a Kindle service I never used $* .** and $*.** for some pantry service.*I was over charged $**.** each month since May.*I emailed Amazon regarding the unauthorized charges before I cancel my membership all together and their reply*was for me to change my password. I told a third party did not use my account and it was Amazon that applied unauthorized charges.*I have yet to hear back from Amazon.*My friends told me Amazon scams their customers, but I defended them. And now it has happened to me..**Any help with the over charges will be greatly appreciated.*Sincerely,*Teresa Bass****** Graham Lane *Bend, OR ******Last * card digits ****
GetHuman1614816 did not yet indicate what Synchrony Bank should do to make this right.
I have an issue with Synchrony Bank too
How GetHuman1614816 fixed the problem
We are waiting for GetHuman1614816 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Synchrony Bank's attention and get better help faster. Tap below to get started.
Having Synchrony Bank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1614816 fixes it.
This email address isn't valid

Synchrony Bank

Customer service issue
Reported by GetHuman1614816
Nov 24th, 2018 - a yr ago
I have an issue with Synchrony Bank too
Not resolved
Seen by 5 customers so far
Similar issue to 636 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1614816 started working on this issue
Nov 24th, 2018 4:17am