Before contacting them, items GetHuman1614816 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of SSN
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman1614816's own words
I am reaching out to Synchrony regarding my Amazon credit card.*I noticed my balance did not seem to be getting any lower, although I paid more than the minimum most months.*I looked at the history of my account and Amazon applied unauthorized charges to my Prime membership.*I only wanted the Prime and the free benefits. I was charged since May **** for Amazon Digital $*.** each month.*I do not know what the service is, also for a Kindle service I never used $* .** and $*.** for some pantry service.*I was over charged $**.** each month since May.*I emailed Amazon regarding the unauthorized charges before I cancel my membership all together and their reply*was for me to change my password. I told a third party did not use my account and it was Amazon that applied unauthorized charges.*I have yet to hear back from Amazon.*My friends told me Amazon scams their customers, but I defended them. And now it has happened to me..**Any help with the over charges will be greatly appreciated.*Sincerely,*Teresa Bass****** Graham Lane *Bend, OR ******Last * card digits ****
GetHuman1614816 did not yet indicate what Synchrony Bank should do to make this right.
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