i mistake in paid my jcpenny credit card statement twice. When it hit my bank account i...

GetHuman-tonyaflo's customer service issue with Synchrony Bank from November 2018

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The issue in GetHuman-tonyaflo's own words
i mistake in paid my jcpenny credit card statement twice. When it hit my bank account it returned due to the payments hitting at the same time. It returned NSF. *The jcpenny web site don't update or informed you that you just made a payment and it didn't show that my payment due was *.** I will like for my account to be reopen or No comment on my credit report that the bank closed. **I have several credit cards with Synchrony Bank and this have never happen. **It was a error and I will like for the bank to work with me.
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Synchrony Bank

Customer service issue
Reported by GetHuman-tonyaflo
Nov 23rd, 2018 - 10 mons ago
I have an issue with Synchrony Bank too
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Timeline
GetHuman-tonyaflo started working on this issue
Nov 23rd, 2018 3:29pm
GetHuman-tonyaflo indicated the issue is not fixed yet.
Nov 23rd, 2018 3:29pm