Discount Tire card *****************I purchased tires on ******* for $*** and set up au...

GetHuman-millshav's customer service issue with Synchrony Bank from November 2018

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The issue in GetHuman-millshav's own words
Discount Tire card *****************I purchased tires on ******* for $*** and set up automatic distributions from my bank in the amount of $****mo for * mos on the **rd of each month to pay in full prior to the promo exp date. Due to a clerical error on my part the payment was received *-* days late each mo from the purchase date. I did not receive notification of any past due payment until after the promo exp on ********. Not only were the accumulated monthly late fees added to my balance but also it prevented me from complying with the zero interest terms and resulted in additional accumulated interest chgs. I have been a Synchrony customer in good standing through this card, Amazon Store card, and Care Credit for some time yet Discount Tire Division refuses to waive any of the charges. Please reconsider.

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Synchrony Bank

Customer service issue
Reported by GetHuman-millshav
Nov 7th, 2018 - 4 years ago
Not resolved
Seen by 299 customers so far
Similar issue to 569 others
0 customers following this

Timeline

GetHuman-millshav started working on this issue
Nov 7th, 2018 10:19pm