My Lowe's account was closed without notification or reason and negative information is...

GetHuman1038455's customer service issue with Synchrony Bank from August 2018

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The issue in GetHuman1038455's own words
My Lowe's account was closed without notification or reason and negative information issued to Experion. Never late, always paid more than the minimum. Experion is showing closed account with a negative. My credit is perfect prior to this and would like the negative removed and the account reinstated. I have or had multiple accounts with Synchrony Bank and all are in good standing or paid off. This issue needs to be resolved ASAP. Thank you
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Synchrony Bank

Customer service issue
Reported by GetHuman1038455
Aug 26th, 2018 - 4 mons ago
I have an issue with Synchrony Bank too
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Seen by 7 customers so far
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Timeline
GetHuman1038455 started working on this issue
Aug 26th 3:42pm
GetHuman1038455 confirmed the issue is fixed. Hooray!
Aug 26th 3:45pm